|
|
Ebusiness Strategy.
| Internal Constituents:
|
| |
The third area of eBusiness focus is on internal constituents – the company’s employees. The key question to ask here is:
- What issues are the employees struggling with that hinder their abilities to support the company’s goals and objectives?
This area focuses on internal process improvements. Some areas to consider are:
- Employee time and expense tracking
- Internal procurement / purchase processes
- Self-management of employee benefits.
Internal eBusiness efforts have the lowest level of eBusiness activity,
as they generally are difficult to justify internally. Companies generally focus technology
spending on improving customer relationships or reducing costs due to external market pressures.
A response management system would definitely help reducing customer relationships and a substantial
retaining of customers.
|
|
Back
|
|
|
|
eBusiness
Home
