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Within five years of time, all companies will be Internet Companies or they wont be any Companies at all.

~ (Groove 1999)
Ebusiness Strategy.

Internal Constituents:
The third area of eBusiness focus is on internal constituents – the company’s employees. The key question to ask here is:
  • What issues are the employees struggling with that hinder their abilities to support the company’s goals and objectives?
This area focuses on internal process improvements. Some areas to consider are:
  • Employee time and expense tracking
  • Internal procurement / purchase processes
  • Self-management of employee benefits.
Internal eBusiness efforts have the lowest level of eBusiness activity, as they generally are difficult to justify internally. Companies generally focus technology spending on improving customer relationships or reducing costs due to external market pressures. A response management system would definitely help reducing customer relationships and a substantial retaining of customers.
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