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Within five years of time, all companies will be Internet Companies or they wont be any Companies at all.

~ (Groove 1999)
eBusiness User Requirements

As an integral part of the ebusiness environment, the security solution must be constantly available. In addition, because the solution handles each userís access to the ebusiness environment, performance must be carefully considered. Other key user requirements are assuring the integrity of the transactions and assuring the privacy of the information. Both of these requirements are essential to building trust in the electronic relationship.

Often, the availability requirements for ebusiness applications are greater than those for the human relationships that they replace. Itís commonly acknowledged that e-commerce and other Customer-facing Web sites are available day and night. Clearly, the same requirements apply to the e-business security infrastructure.
Users have a low tolerance for unresponsive ebusiness systems. If users donít find the system responsive enough for their needs, they will rapidly lose faith in it and look to use other methods or other business partners.
In order to place their trust in the system, users need to have confidence that transactions will be secure. It is the job of the security infrastructure to underpin user confidence by ensuring appropriate levels of authorization and authentication.
Users must be confident that their privacy will be protected against unauthorized access both from outside an organization and from unauthorized people within an organization.
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